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Use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

How do we use cookies?

We use the following cookies:

  • RecentItems_

  • PHPSESSID

  • csrf_cookie_name

  • art_uk_remember_me

  • Local storage

  • cookie_consent

  • Google Analytics

  • Facebook Advertising

  • _hjIncludedInSample

Further information about the individual cookies that we use and the purposes for which we use them:

Cookie: RecentItems_

Purpose:

  • This is used to keep track of shop products the user has recently viewed. These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.

Cookie: PHPSESSID

Name: PHP Session ID

Purpose: 

Cookie: csrf_cookie_name

Name: CSRF

Purpose: 

Cookie: art_uk_remember_me

Purpose: 

  • Expires 30 days after login (if 'remember me' is checked)

Cookie: Local storage

Purpose: 

  • This is used to store a proposed discussion question, used when a user navigates away from the proposed discussion page before submitting the question. This data is cleared when a user submits the question

Cookie: cookie_consent

Purpose: 

  • Active until user closes the browser 

Name: Google Analytics

Purpose:

  • Google Analytics cookies collect information about how you use our website, which pages you visit and if you get error messages from those pages. We only use these cookies to improve how our website works. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

Cookie: Facebook Advertising

Purpose:

  • An anonymous remarketing cookie is placed during a user’s visit to enable tracking of the advertising campaign goals, such as whether a visit results in a sale, and also to enable re-targeted advertising through the Facebook platform aimed at our website visitors.

  • For information on opting out of Facebook remarketing and retargeted advertising, please see: https://en-gb.facebook.com/help/164968693837950

Cookie: _hjIncludedInSample

Name: HotJar Analytics

Purpose:

  • This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

  • We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy here: https://www.hotjar.com/legal/policies/privacy

  • You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link: https://www.hotjar.com/legal/compliance/opt-out

The cookies that we use will expire after the following time periods:

  • RecentItems_: at end of session

  • PHPSESSID: after the session ends

  • csrf_cookie_name: unlimited

  • art_uk_remember_me: after the 'x' button is clicked

  • Local storage: after the user closes the browser

  • cookie_consent: after the user closes the browser

  • Facebook Advertising: 30 days

  • _hjIncludedInSample: 365 days

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Full details of the cookies we use and why can be found within Cookie Settings.